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FAQ
Do I need to create a new account for each family member?
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No, you don't need separate accounts for family members. You can manage multiple DNA files under a single account:
Managing Multiple Files:
- Upload DNA files for different family members to your one account
- Each file will appear as a separate "Sample" in your account
- You can label each sample (e.g., "Dad", "Mom", "Brother", "Me")
- Access all reports and analysis for each sample from your dashboard
- Purchase services/reports independently for each sample
Benefits of Single Account:
- Easier family management and comparison
- Track all family DNA data in one place
- Compare results between family members
- Simplified billing and order history
Privacy Note:
- Each sample's data remains separate and private
- You control which samples are visible and accessible
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