Menu
Currency
Main
Store
Blog
FAQ

How do I download my results?

Find the answer to your question below, along with related resources.

120 Views
5 Related
1 Categories

Question Details

Complete answer with supporting information.

Answer

You can download your results and reports from your account dashboard:

Downloading Reports (PDF):
  1. Log in to your account
  2. Go to the specific report you want to download
  3. Look for the "Download PDF" or "Export" button
  4. Save the PDF to your computer
Downloading DNA Files:
  1. Navigate to "Products" or "My Samples"
  2. Find the file you want to download (imputed, phased, merged, etc.)
  3. Click the "Download" button
  4. Save the RAW file to your computer
What You Can Download:
  • Original uploaded files: Your initial DNA file
  • Imputed files: Extended to 30+ million SNPs
  • Phased files: With parental chromosome information
  • Merged files: Combined from multiple tests
  • Converted files: VCF to RAW, WGS to RAW, etc.
  • Report PDFs: Various ancestry and trait reports
  • G25 Coordinates: For use in external calculators
File Availability:
  • Files remain available in your account indefinitely
  • Download as many times as needed
  • No expiration on file access
Download Tips:
  • Files are typically large (5MB - 200MB+)
  • Ensure stable internet connection
  • Keep downloaded files backed up
  • Some browsers may flag large files - this is normal

Back to FAQ

Still have questions?

Can't find what you're looking for? Browse all our FAQ categories or get in touch with our support team.

Use code for 25% off Expires Jul 17